Quick Answer: Can I Contact UK Customs About A Parcel?

How do I dispute a customs charge UK?

If you don’t agree with the amount of VAT and Customs Duty charged you can appeal directly to Border Force by completing form BOR286, available on www.gov.uk (search Notice 143).

The Border Force contact details are on the customs charge label..

What email address does HMRC use?

You can check if requests are genuine by asking the HMRC staff member to send an email while you are on the call, to confirm their identity. Their email address should start with their name and end in @hmrc.gov.uk. You can also call the relevant general enquiry helpline to check requests for: VAT for businesses.

How can you tell a fake HMRC email?

Here are five things you should look out for:Fake email addresses. These can be tricky to spot, as fraudsters often use addresses that look official at first glance, containing words like Revenue, HMRC and gov. … Offering a tax rebate. … Demanding immediate action. … Bogus links and dodgy attachments. … Generic greetings.

Will HMRC ever email you?

Email addresses HMRC will never send notifications by email about tax rebates or refunds.

Why is my parcel stuck in UK customs?

Often, shipments are held up in customs to check that the contents of the package and the value of the goods were declared accurately. There is little that can be done to stop or speed up these random checks and attempts to such may just be a waste of time.

How do you call Customs about a package?

You should also be able to phone at 1-877-CBP-5511 (877-227-5511). However, you will need to be able to properly identify the shipment. Hopefully, you have solid tracking details. Again, this another reason why it makes much more sense to use an established courier that provides customs brokerage services.

How long does a package take after clearing customs UK?

We generally say that from your goods landing in the UK you’ll have them delivered to your door in about 7 days and the customs clearance is only a fraction of that time.

Can I call Customs about a package UK?

If you have a specific question about the duties / taxes for a parcel that’s being sent to you, you need to contact the HM Revenue and Customs team on 0300 200 3700. You can also find more information about tax and customs on goods sent from abroad on the gov.uk website.

How do I speak to a real person at HMRC?

What is HMRC’s phone number?Telephone: Tax: 0300 200 3300, Self Assessment 0300 200 3310.Textphone: Tax 0300 200 3319, Self Assessment 0300 200 3319.Outside UK: +44 135 535 9022.

Does HMRC live chat?

Web chat is a way of communicating with HMRC by text in real time – a bit like instant messaging. … Web chat is currently up and running for tax credit help, Monday to Friday 8 -10 pm and Saturday 8 – 8pm and Sunday 8 – 4pm – longer opening hours than the telephone helpline.

What happens after a package is released from customs?

Out for Delivery After your package clears customs in its destination country, it will be ready to go into the regular mail delivery system of its destination country. … Your package will go to a postal delivery service hub, be sorted, and make its way out to its final destination.

Is there an email address to contact HMRC?

Once you know the full name of the individual it’s straightforward to work out the email address: it’s normally firstname.secondname@hmrc.gov.uk so, First Permanent Secretary (and Chief Executive) Jim Harra, can be mailed as jim.harra@hmrc.gov.uk.